How Sulzer regained control of maintenance and cut downtime

Challenge

After years of doing failure maintenance, Sulzer consistently ran into the same issues. Work orders were completed late (or not at all), resulting in downtime and delays in production. Sulzer’s work orders had an on-time completion rate of only 49% because everything was tracked in an archaic paper system. There was no follow-up, no reporting, and no data to help management understand their equipment cost or cradle-to-grave life cycle.

In addition, the manual process of handling paper work orders and managing dozens of technicians without the use of mobile technology caused unnecessary delays. It would sometimes be days after the creation of a work order before a repair even began.

“I wanted to go paperless. I found that with Limble it was very simple.”

Jon Voeltner
Facilities & Testing Manager

Solution

They knew they needed to make a change and began looking for a computerized maintenance management system (CMMS) that would meet their needs. They wanted to find a CMMS that had all the functions they needed in one centralized location.

• User-friendly interface

• Automated reports that were useful and actionable

• Great customer support

• Easy upload of their existing data

They found all of that and more with Limble.