customery story

Agri-Way reduces downtime by 95% through proactive maintenance

10x
increase in MTBF
95%
reduction in downtime
88%
reduction in reactive work
overview

Agri-Way Partners is a full-service agricultural company specializing in feed production and grain marketing. Operating across both feed mill and field environments, the company supports local producers with high-quality products and services. With a range of equipment critical to daily operations, Agri-Way manages maintenance across multiple facilities and use cases.

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Challenge

Manual processes and limited visibility

Before Limble, Travis Shelman, Operations Manager at Agri-Way, managed maintenance using binders and manual processes.

The team was stuck in a reactive maintenance cycle – work history was hard to access, and technicians would often have to climb 100-foot equipment just to find critical data. Without a centralized system, Agri-Way lacked visibility into downtime, costs, and asset performance.

“We used to just have binders for all our asset information, but you had to go find them. And if something happened – like a fire – you’d lose all that information.”

Solution

Digitizing maintenance and introducing structure

Agri-Way implemented Limble to centralize maintenance and build a more structured approach over time.

They started with the fundamentals:

  • Digitizing asset records, including motor data plates and equipment details
  • Setting up preventive maintenance schedules with automated reminders
  • Enabling mobile access so teams could view and complete work from anywhere

Over time, they expanded usage to include:

  • QR codes on equipment for fast work order creation
  • Dashboards and widgets to track labor, costs, and asset activity
  • Work order tracking across both the feed mill and field operations
  • Early-stage inventory tracking for critical parts

This shift allowed the team to move from relying on memory and paper to a system that drives accountability and visibility. Even with a small team and evolving processes, Limble provided the structure needed to improve consistency and decision-making.

Results

A shift from reactive to proactive maintenance

With Limble in place, Agri-Way significantly improved how maintenance is planned, tracked, and executed.

Preventive maintenance is now consistently completed on time, helping the team stay ahead of issues that previously caused slowdowns. For example, scheduled cleaning of feed system ducts (something that was previously overlooked) now prevents buildup that impacts production. Reactive work orders dropped by 88% as planned maintenance replaced emergency fixes.

At the same time, improved visibility into work history, downtime, and costs allows the team to identify problem assets and make more informed decisions about repairs, replacements, and process improvements.

“It helps us see what machines are costing us the most time… and decide—do we overhaul it, replace it, or change our process?”

Additionally, with mobile access and real-time tracking, work continues even when managers are offsite, giving the team more confidence that operations will stay on track.

“I can be gone and still see that things are getting done. Limble gives me more peace of mind.”

Top results

  • PM compliance increased from less than 5% to 87% 
  • Reactive work reduced by 88%
  • 10x increase in MTBF, from 48 → 480 hours
  • 95% reduction in downtime

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